Quick start
The shortest way from your web address to a chat on your website.
You only need your website's address to start. Everything else can wait until you've seen your agent answer. First, sign in with Google or your email, then enter your website.
Enter your website
In Agents, select New agent, enter your web address and select Continue. Turbo Agent reads your site and sets up your agent from it: its name, greeting, colours and what it knows.
Ask it something
Select Try it and ask what your customers ask, such as "Do you deliver on Saturdays?" If an answer is missing, add the page or file it needs.
Connect integrations
Your site is checked for the systems it runs on, and those are ticked for you. Connect them to answer about orders, stock and products, or select Not now and do it later.
| You use | Your agent can |
|---|---|
| Citrus-Lime Cloud POS | Tell customers where orders and workshop jobs are |
| Citrus-Lime Cloud MT | Recommend products, with live stock |
| Helpjuice | Answer from your help centre |
Add it to your website
Copy the code and paste it into your site's footer. Add the chat to your website shows where it goes on Shopify, WordPress, Wix and others. On a Cloud MT site, ask Citrus-Lime support to add it.
Bring your team in
Turn on passing chats to your team so a person can step in, then open the bell in Turbo Agent and turn on alerts.
That's it. Chats you need to see arrive in your inbox, and Insights shows what customers ask and what your agent couldn't answer yet.