Introduction
Set up an agent that answers your customers, and bring your team in when it matters.
Turbo Agent answers your customers on your website, from your pages, products and systems, and passes the chat to your team when a person should help.
New here? The quick start takes you from your web address to a live chat. The rest of these docs follow the app: each section is named after the part of Turbo Agent it covers.
Quick start
From your web address to a chat on your site.
Set up your first agent
Every step of setting up from your website.
Add the chat to your website
Put the chat on your site and check it's working.
Choose what your agent answers from
Your pages, files, catalogue and help centre.
Pass chats to your team
When the agent hands over, and outside your hours.
Reply to customers
Pick up chats in the inbox.
See how your agent is doing
What it answered, and what customers still need.
Plans and chats
How chats are counted, and what each plan includes.