Add your team
Add people to your workspace by email, choose what they can do, and remove them.
Anyone in your workspace can answer chats in the inbox. Administrators can also change agents, knowledge, Insights and settings.
Add someone
In Settings, select People. Enter their email address, choose Teammate or Administrator, and select Add.
They sign in
They sign in with that email address, by a code or with Google, and go straight to your workspace. If email is set up, they're sent an email saying so. Until they first sign in, People shows Hasn't signed in yet next to them.
Change a role or remove someone
In People, change the role next to their name, or select Remove. They lose access to this workspace straight away; other workspaces they're in aren't affected.
You can't change your own role or remove yourself; another administrator can. A workspace always keeps at least one administrator.